Store Leader & Sales Coach (Piercing Services)

Claires; East Rutherford (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Employee discount

Advancement opportunities

Inclusive work environment

Job summary

Claire’s is seeking an Assistant Store Manager in East Rutherford, NJ to lead sales and deliver an exceptional customer experience. You will drive promotions, upsell products, and coach the team to achieve targets while ensuring a polished, well-merchandised store.

You will participate in piercing services training and support operational excellence, inventory control, and customer engagement. The role requires strong communication, autonomy, and a passion for fashion and self-expression.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of retail management experience.
• Willingness to become a trained piercing specialist.
• Strong selling and communication skills.

Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
• Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey.
• Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
• Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic.
• Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
• Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.

Skills

Sales leadership

Customer service

Retail management

Piercing services training

Team coaching

Communication skills

Inventory management

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Claire’s is seeking an Assistant Store Manager in East Rutherford, NJ to lead sales and deliver an exceptional customer experience. You will drive promotions, upsell products, and coach the team to achieve targets while ensuring a polished, well-merchandised store.

You will participate in piercing services training and support operational excellence, inventory control, and customer engagement. The role requires strong communication, autonomy, and a passion for fashion and self-expression.