Store Leader - Premium Retail & Customer Experience

On; Central Valley (NY); On-site; USD 81,000 - 85,500; Full time

Benefits offered by this job

15 paid US vacation days

Medical, dental, and vision benefits

Competitive 401k program

Store closure on Thanksgiving and Christmas

Product perks

Job summary

On is seeking an Associate Store Leader in Central Valley, NY to drive operational excellence and team engagement. You will manage daily store operations, lead the team on customer service excellence, and analyze performance metrics to enhance store results.

This role requires at least 5 years of retail leadership experience with a focus on premium brands. The position offers a competitive salary between $81,000 and $85,500 plus a comprehensive benefits package, included paid vacation days and unique industry perks.

Qualifications

• 5+ years of experience in retail leadership or high-touch service environments.
• Advanced problem-solving skills and systemic thinking.
• Expert facilitator in delivering training and coaching.

Responsibilities

• Own floor management and daily store operations.
• Lead and coach the team on the Cloud CX philosophy.
• Analyze daily KPIs and identify root causes.
• Drive the store’s vision and foster a culture of trust.

Skills

Retail leadership

Problem-solving

Emotional intelligence

Training and coaching

Job description

On is seeking an Associate Store Leader in Central Valley, NY to drive operational excellence and team engagement. You will manage daily store operations, lead the team on customer service excellence, and analyze performance metrics to enhance store results.

This role requires at least 5 years of retail leadership experience with a focus on premium brands. The position offers a competitive salary between $81,000 and $85,500 plus a comprehensive benefits package, included paid vacation days and unique industry perks.