Store Leader: Premium Coffee & Tea Experience

Pro Selection Capital Humano; Los Angeles (CA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Team Member Discount

Flexible Uniforms

Vision Insurance

Life Insurance

Retirement Plan with Employer Match

Pre-Paid Legal Service Plan

Pet Insurance

Voluntary Benefits

Employee Assistance Program

24 Hour Fitness Discount

Working Advantage Discount

All the PT Benefits

Health Insurance

Flexible spending Accounts

Job summary

The Coffee Bean & Tea Leaf is seeking a General Manager in Los Angeles to lead daily store operations, mentor the Assistant General Manager and staff, and deliver a Total Quality Experience for every guest.

You will drive sales, maintain safety, visuals, and brand standards while engaging with the local community to grow the CBTL fanbase, embodying our FROTH values of Friendliness, Respect, Ownership, Teamwork and Honesty.

Qualifications

• Be a coffee & tea expert with a passion for hospitality.
• Strong leadership and team mentorship.
• Commitment to safety and quality.
• Ability to manage store operations and drive growth.
• Customer service orientation and community engagement.

Responsibilities

• Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the team and guests providing aTotal Quality Experience.
• Generate new guests. The store is where we meet many of our guests for the first time.
• Care about safety. Safe store environment, healthy employees and guests are our number one priority.
• Contribute. General Manager to manage a profitable store by tracking sales and overseeing the day to day operations and risk management. Help the store with tasks, ideas and support store growth operationally.
• Be Creative. Visual merchandising and product placement to create memorable experiences for the guests.
• Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community to attract & retain fresh talent.
• Be a Mentor. General Manager will mentor an Assistant General Manager as well as other store staff by knowledge sharing and embodying CBTL guiding principles.
• At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values.
• Team Member Discount
• Flexible Uniforms
• Vision Insurance
• Life Insurance
• Retirement Plan with Employer Match
• Pre-Paid Legal Service Plan
• Pet Insurance
• Voluntary Benefits
• Employee Assistance Program
• 24 Hour Fitness Discount
• Working Advantage Discount
• All the PT Benefits
• Health Insurance
• Flexible spending Accounts

Job description

Position: General Manager

Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service driven company? The Coffee Bean & Tea Leaf® General Managercurates memorable experiences for our guests and the CBTL team daily.We are seeking friendly, dedicated, and creative Barista’s to provide our guests with the world’s finest quality coffee and tea experience. As a member of our team, you will have the opportunity to engage with the clients while developing your skills in a variety of areas across the business. Many of our General Managers started off as Baristas!

If you are looking for an opportunity where you can be yourself and have fun doing it, while creating a base of loyal CBTL fans out of the local community, we want to talk to you about joining our growing and diverse team.

Day in the Life:

• Lead by example. General Manager is a leader/advocate for your team by driving profitability, service, performance, and operational excellence through coaching and training.
• Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the team and guests providing aTotal Quality Experience.
• Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
• Care about safety. Safe store environment, healthy employees and guests are our number one priority.
• Contribute. General Manager to manage a profitable store by tracking sales and overseeing the day to day operations and risk management. Help the store with tasks, ideas and support store growth operationally.
• Be Creative. Visual merchandising and product placement to create memorable experiences for the guests.
• Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community to attract & retain fresh talent.
• Be a Mentor. General Manager will mentor an Assistant General Manager as well as other store staff by knowledge sharing and embodying CBTL guiding principles.
• At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty — FROTH and identify team members who share these values.

PT Shift SupervisorBenefits:

• Referral bonus program
• Team Member Discount
• Flexible Uniforms
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement Plan with Employer Match
• Pre-Paid Legal Service Plan
• Pet Insurance
• Voluntary Benefits
• Telemedicine Services
• Employee Assistance Program
• 24 Hour Fitness Discount
• Working Advantage Discount

FT Benefits:

• All the PT Benefits
• Health Insurance
• Flexible spending Accounts

About Us:Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf® has become one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Brentwood, California. Today we have over 1100 stores in 31 countries as well as regional offices in Singapore and Malaysia. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people, the guests and everyone we work with around the world. Passion is contagious, and we’ve got a serious case of it.

Our Products:We’re known for an unwavering commitment to premium quality coffee and tea and have built direct supplier relationships with the best private coffee farms and tea estates around the world. We select only the top 1% of Arabica beans and the finest hand plucked, whole leaf tea. All our coffee and tea blends are developed at our state-of-the-art facility in Camarillo, CA – giving us total control, for ultimate precision. Once perfected, our beverages are then prepared locally for maximum freshness. We are constantly seeking out new trending flavors, innovative development methodologies and cultural flavor influences. Over the years we have come up with breakthrough beverages like The Original Ice Blended drink, introduced back in 1989, before frozen coffee was a craze, or the Tea Latte. We are always looking to formulate the next fan favorite, making our menu ever-changing and always improving.

Social Responsibility:We believe we are in business for more than making a profit. We want to make a difference. We have always done it this way. Back in the day, Herb Hyman, our founder, advocated for coffee growers and exporters, paying higher prices to help them grow their business. Today we are making a difference at every step of the way, from the communities we source from, to our Team Members in stores, to building a brighter future through investing in our Caring Cup Program. Our genuine care is evident from seed to cup. It’s why our guests feel comfortable to be themselves and why we are serving so much more than a great cup of coffee or tea.