Store Leader: People, Service & Store Growth

PetSmart; Wayne (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

A leading pet services company seeks a Retail Store Manager in Wayne, New Jersey. This role involves overseeing store operations, ensuring exceptional experiences for pets and their parents, and leading a team to achieve targeted results. The ideal candidate will possess 4-6 years of retail leadership experience, excellent communication skills, and the ability to react under pressure. This is a full-time position with flexible scheduling, offering various benefits and incentives, including health and wellness plans, and 401k options.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability; flexibility to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead the associate and pet parent experience at all levels.
• Ensure compliance with policies and procedures.
• Analyze operations to identify opportunities for improvement.
• Manage store metrics including P&L targets.
• Conduct monthly policy execution validation.
• Responsible for employment decisions and associate development.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Job description

A leading pet services company seeks a Retail Store Manager in Wayne, New Jersey. This role involves overseeing store operations, ensuring exceptional experiences for pets and their parents, and leading a team to achieve targeted results. The ideal candidate will possess 4-6 years of retail leadership experience, excellent communication skills, and the ability to react under pressure. This is a full-time position with flexible scheduling, offering various benefits and incentives, including health and wellness plans, and 401k options.