Store Leader: People, Service & Store Growth

PetSmart; Springfield (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Job summary

A leading pet retail company is seeking a Retail Store Manager in Springfield, IL. The ideal candidate will have 4-6 years of retail leadership experience and the ability to create a positive experience for both associates and pet parents. Responsibilities include managing staffing, ensuring the safety and well-being of pets, and driving sales and operational excellence. Join a team that values diversity and a commitment to making pets and their families happier. A comprehensive benefits package is offered, alongside opportunities for development and career growth.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability; flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.

Responsibilities

• Oversee employment decisions including recruiting, hiring, and coaching.
• Lead associate and pet parent experience ensuring safety and health.
• Analyze store performance metrics and hold associates accountable.

Skills

Retail leadership experience

Strong communication skills

Organizational skills

Ability to work under pressure

Education

4-6 years of retail leadership or customer-focused experience

Tools

Computer applications proficiency

Job description

A leading pet retail company is seeking a Retail Store Manager in Springfield, IL. The ideal candidate will have 4-6 years of retail leadership experience and the ability to create a positive experience for both associates and pet parents. Responsibilities include managing staffing, ensuring the safety and well-being of pets, and driving sales and operational excellence. Join a team that values diversity and a commitment to making pets and their families happier. A comprehensive benefits package is offered, alongside opportunities for development and career growth.