Store Leader: People, Service & Store Growth

PetSmart; Mattoon (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Tuition assistance

Associate discounts

Job summary

A leading pet retail company in Mattoon, Illinois, seeks a Retail Store Manager to lead store operations, champion exceptional customer experiences, and manage store finances. The ideal candidate will possess 4-6 years of retail leadership experience and strong organizational skills. This role offers a dynamic work environment with opportunities for personal and professional growth, including comprehensive benefits and a flexible schedule.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Oversee store operations ensuring a safe environment for associates and pets.
• Lead and develop team members through training and mentorship.
• Ensure compliance with policies and procedures within the store.

Skills

Retail leadership experience

Customer service focus

Strong communication skills

Organizational skills and attention to detail

Tools

Computer applications proficiency

Job description

A leading pet retail company in Mattoon, Illinois, seeks a Retail Store Manager to lead store operations, champion exceptional customer experiences, and manage store finances. The ideal candidate will possess 4-6 years of retail leadership experience and strong organizational skills. This role offers a dynamic work environment with opportunities for personal and professional growth, including comprehensive benefits and a flexible schedule.