Store Leader: People, Pets & Performance

PetSmart; Upland (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Store Manager for their Upland, California location. The role involves overall responsibility for store operations, ensuring the safety of people and pets while delivering exceptional customer service. You will lead and develop the store team while upholding the company's values and operational excellence.

The ideal candidate will have 4-6 years of retail leadership experience, strong communication skills, and the ability to motivate and develop associates. This position offers a variety of benefits and a flexible schedule.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, including evenings, weekends, and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Responsible for employment decisions: recruiting, interviewing, hiring, coaching, and terminating.
• Lead associate and pet parent experience at all levels.
• Accountable for reviewing in-store cameras and assessing safety practices.

Skills

Retail leadership experience

Customer focus

Communication skills

Organizational skills

Proficiency in computer applications

Ability to react under pressure

Education

4-6 years of retail leadership or experience

Job description

PetSmart is seeking a Retail Store Manager for their Upland, California location. The role involves overall responsibility for store operations, ensuring the safety of people and pets while delivering exceptional customer service. You will lead and develop the store team while upholding the company's values and operational excellence.

The ideal candidate will have 4-6 years of retail leadership experience, strong communication skills, and the ability to motivate and develop associates. This position offers a variety of benefits and a flexible schedule.