Store Leader: People, Pets & Performance

PetSmart; Garner (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Store Manager in Garner, NC. This role involves leadership oversight of store operations, ensuring the welfare of pets, and managing the customer experience. The manager will drive the store's culture and achieve operational goals while maintaining compliance with company standards.

Qualified candidates should have 4-6 years of retail leadership experience, excellent communication skills, and the ability to foster a positive store environment.

Qualifications

• 4-6 years of retail leadership or customer-focused experience.
• Full time availability with flexible schedule.
• Proficient in computer applications.
• Strong written and verbal communication skills.
• Ability to maintain composure under pressure.
• Strong organizational skills with attention to detail.

Responsibilities

• Manage recruitment, hiring, and coaching of associates.
• Create and post work schedules for the store.
• Ensure pet parent experience and safety standards.
• Collaborate with the leadership team for store events.
• Manage store expenses and labor within budget.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Tools

Computer applications

Job description

PetSmart is seeking a Retail Store Manager in Garner, NC. This role involves leadership oversight of store operations, ensuring the welfare of pets, and managing the customer experience. The manager will drive the store's culture and achieve operational goals while maintaining compliance with company standards.

Qualified candidates should have 4-6 years of retail leadership experience, excellent communication skills, and the ability to foster a positive store environment.