Store Leader: People, Pets & Performance

PetSmart; Franklin (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid bi-weekly

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is hiring a Retail Store Manager in Franklin, Indiana. This role requires leadership oversight of store operations, ensuring safety, excellent customer experiences, and efficient daily business execution. The manager will drive the store's culture and achieve targeted results through effective teamwork and strategic planning for both associates and pet parents.

The ideal candidate will have 4-6 years of retail leadership experience, strong communication skills, and flexibility to work various shifts including nights and weekends.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.

Responsibilities

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
• Builds an open-door culture in the store by engaging and listening to associates.
• Accountable for creating and posting the schedule for the entire store.

Skills

Retail leadership

Customer service experience

Communication skills

Organizational skills

Education

4-6 years of retail leadership experience

Tools

Computer applications

Job description

PetSmart is hiring a Retail Store Manager in Franklin, Indiana. This role requires leadership oversight of store operations, ensuring safety, excellent customer experiences, and efficient daily business execution. The manager will drive the store's culture and achieve targeted results through effective teamwork and strategic planning for both associates and pet parents.

The ideal candidate will have 4-6 years of retail leadership experience, strong communication skills, and flexibility to work various shifts including nights and weekends.