Store Leader: People, Pets & Performance

PetSmart; Dunkirk (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Store Manager in Dunkirk, Maryland, who will oversee the safety of people and pets, operational execution, and financial outcomes. The ideal candidate will provide exemplary leadership, drive company culture, and ensure a positive pet parent and associate experience.

This role includes essential responsibilities in managing the store team, fostering associate development, and delivering strong financial results while upholding PetSmart’s values and mission.

The position offers comprehensive benefits including health & wellness benefits, 401k with company match, and flexible scheduling.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.

Responsibilities

• Lead the store team and ensure exceptional customer service.
• Manage recruitment, training, and personnel decisions.
• Accountable for financial outcomes and operational execution.
• Promote a culture of associate engagement and empowerment.

Skills

Retail leadership experience

Customer service focus

Communication skills

Organizational skills

Job description

PetSmart is seeking a Retail Store Manager in Dunkirk, Maryland, who will oversee the safety of people and pets, operational execution, and financial outcomes. The ideal candidate will provide exemplary leadership, drive company culture, and ensure a positive pet parent and associate experience.

This role includes essential responsibilities in managing the store team, fostering associate development, and delivering strong financial results while upholding PetSmart’s values and mission.

The position offers comprehensive benefits including health & wellness benefits, 401k with company match, and flexible scheduling.