Store Leader: People, Pets & Performance

PetSmart; Gaithersburg (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Development opportunities

Job summary

PetSmart is looking for a Retail Store Manager in Gaithersburg, Maryland to oversee store operations, ensuring the safety of people and pets, while providing exceptional customer service. You will lead a team, manage performance, and promote the company’s culture and values.

The role includes responsibilities for staffing, scheduling, and coaching associates, as well as ensuring compliance with all policies.

This position offers a dynamic leadership role with opportunities for professional development and growth within the company.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability with flexibility for evenings, weekends, and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Lead store operations and manage staff effectively.
• Ensure compliance with company policies and procedures.
• Drive business growth by analyzing performance metrics.

Skills

Retail leadership experience

Customer focus

Organizational skills

Communication skills

Ability to work under pressure

Tools

Computer applications

Job description

PetSmart is looking for a Retail Store Manager in Gaithersburg, Maryland to oversee store operations, ensuring the safety of people and pets, while providing exceptional customer service. You will lead a team, manage performance, and promote the company’s culture and values.

The role includes responsibilities for staffing, scheduling, and coaching associates, as well as ensuring compliance with all policies.

This position offers a dynamic leadership role with opportunities for professional development and growth within the company.