Store Leader – Luxury Retail & Client Experience

Lilly Pulitzer; Scottsdale (AZ); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Company benefits

Flexible hours

Holiday schedule

Job summary

Lilly Pulitzer in Scottsdale seeks a Store Manager to drive sales, lead a high-performance team and deliver an outstanding client experience. You will manage budgeted net sales, staffing, and store operations while upholding brand values and a sunny, Spirited culture.

With 5+ years of retail leadership, you will develop teams, coach staff, and plan local events to boost traffic and revenue, all while maintaining exceptional visual and operational standards in-store.

Qualifications

• A four-year college degree is preferred, but not required.
• 5+ years of management experience, preferably in the fashion or luxury retail industry.
• Full understand of specialty retail, including business development, visual merchandising, and store operations.
• Ability to develop and maintain relationships with clients and colleagues.
• Superior written and verbal communication skills.
• Excellent problem solving and decision-making skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• High level of ownership and responsibility.
• Proficient in Microsoft & Apple technology.
• Prior knowledge of XStore & Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

Responsibilities

• Achieve or exceed direct contribution and budgeted net sales.
• Identify areas of opportunity and develop solutions to increase traffic, improve client experience, and support sales and operations teams.
• Create strategies that support an exceptional client experience and deliver monthly, quarterly, and annual results while maximizing productivity.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Understand the Lilly Pulitzer brand framework, have a genuine interest and enthusiasm for the concept, the client, and the merchandise.
• Keen oversight and financial management including control of payroll and expense budgets.
• Enhance store culture by engaging with and inspiring others through Lilly Pulitzer's Core Values and Core Leadership Qualities.
• Delegate divisions of responsibility (DOR) to achieve goals.
• Build leadership teams, collaborate, and coach associates to cultivate high-performing teams.
• Motivate and inspire staff by promoting and developing a team atmosphere, always leading with a sunny & Spirited attitude.
• Coach team with clear, concise, and actionable feedback while encouraging the management team to operate with the same standards.
• Train and retain A+ talent.
• Carry out personnel recruiting, hiring, training, discipline, and performance evaluations.
• Adhere to and validate our compliance practices and partner with Talent Development to resolve or elevate personnel related issues as they arise.
• Collaborate effectively with cross functional partners and colleagues.
• Maintain the integrity of the store inventory.
• Maintain exceptional visual and operational standards as set by the Visual and Retail Operations teams.

Skills

Leadership

Communication

Customer service

Retail management

Team development

People management

Education

Four-year college degree

Bachelor's degree preferred

Tools

XStore

Tulip

Microsoft Office

Apple technology

Job description

Lilly Pulitzer in Scottsdale seeks a Store Manager to drive sales, lead a high-performance team and deliver an outstanding client experience. You will manage budgeted net sales, staffing, and store operations while upholding brand values and a sunny, Spirited culture.

With 5+ years of retail leadership, you will develop teams, coach staff, and plan local events to boost traffic and revenue, all while maintaining exceptional visual and operational standards in-store.