Store Leader: Inspire Team & Drive Retail Growth

Warby Parker in; Woburn (MA); On-site; USD 73,000 - 87,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave (non-birthing parents)

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker in Woburn, MA seeks a Store Leader to build and lead a team of managers, opticians, and advisers, driving exceptional customer experiences while meeting financial targets. You will recruit, coach, and develop staff, manage scheduling and payroll, and coordinate with Marketing to execute store events.

Strong leadership and retail ops excellence are essential. This full-time role demands 3+ years in retail management, the ability to inspire teams, and a passion for service.

Qualifications

• 3+ years in a management role at a complex customer-focused retailer.

Responsibilities

• Represent and communicate Warby Parker's values to customers and team members
• Execute and improve operational activities to meet store targets and customer experience goals
• Follow company-wide processes to maintain brand consistency
• Manage daily scheduling and payroll for the store team
• Coordinate store events with Marketing
• Protect company inventory and assets by following procedures
• Enforce safety and risk management protocols
• Recruit, onboard and develop a high-performing team
• Lead biannual performance and development reviews
• Live Warby Parker's core values and foster an inclusive culture
• Attend leadership trainings and Store Leader Summit

Skills

Leadership

Team building

Communication

Decision making

Retail operations

Job description

Warby Parker in Woburn, MA seeks a Store Leader to build and lead a team of managers, opticians, and advisers, driving exceptional customer experiences while meeting financial targets. You will recruit, coach, and develop staff, manage scheduling and payroll, and coordinate with Marketing to execute store events.

Strong leadership and retail ops excellence are essential. This full-time role demands 3+ years in retail management, the ability to inspire teams, and a passion for service.