Store Leader: Drive Sales & Fan-Focused Experience

Hot Topic

Hanford (CA)

On-site

USD 33,000 - 41,000

Full time

19 hours ago

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Job summary

Hot Topic in Hanford, CA seeks a Store Manager to lead the store in achieving sales targets, recruiting, development, and performance management. You will drive fan-driven experiences and customer service excellence in-store and online.

You’ll manage team dynamics, mentorship, and data-driven decisions while staying adaptable to new technologies and promotions. This role emphasizes leadership, customer focus, and operations discipline.

Qualifications

1–2 years retail store management experience leading a team.
High School diploma or GED; degree is a plus.
Strong communication, recruiting and operations skills (payroll, reporting, scheduling, merchandising).
Enthusiasm for pop culture fandoms and music trends.

Responsibilities

Ensure the store meets the sales plan and comp goals.
Recruit, develop and retain a collaborative team to run the store.
Lead customer engagement through social media, store apps and clienteling.
Maintain an operational store with structured delegation and autonomy.
Monitor shrink, payroll hours, schedules and external factors impacting business.
Communicate with retail leadership and HQ about trends and feedback.
Run sales reports and use data to guide strategy to hit targets.
Merchandise the store using planograms and launch promos on time.
Mentor and recognize staff to build bench strength.