Store Leader: Guest Experience & Sales Growth

GameStop Corp.; Warwick (RI); On-site; USD 46,000 - 62,000; Full time

Job summary

GameStop Corp. is seeking a Store Manager in the United States who will oversee all facets of store operations and drive sales performance through a guest‑centric culture.

Lead a retail team, manage onboarding and training, ensure visual and operational standards, and promote GameStop’s programs while delivering outstanding guest service and building guest loyalty across your store network.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of retail management experience.
• Video game knowledge preferred.

Responsibilities

• Manage and lead in a multiunit capacity.
• Provide and model best-in-class guest service to all guests.
• Promote store initiatives and achieve sales and profit goals.
• Oversee scheduling, payroll, and staffing to ensure service levels.
• Lead and develop store associates; onboarding and training.
• Ensure store cleanliness, organization, and visual standards.
• Process transactions accurately using POS system and handle opening/closing procedures.
• Protect company assets through inventory control and loss prevention.
• Ensure Omni-Channel orders are fulfilled and shipments processed daily.
• Collaborate with District Manager to implement store initiatives.

Skills

Retail management

Guest service

Leadership

Communication

Multitasking

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in business/related field (preferred)

Job description

GameStop Corp. is seeking a Store Manager in the United States who will oversee all facets of store operations and drive sales performance through a guest‑centric culture.

Lead a retail team, manage onboarding and training, ensure visual and operational standards, and promote GameStop’s programs while delivering outstanding guest service and building guest loyalty across your store network.