Store Leader: Growth, Coaching & Service

KnitWell Group; San Marcos (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Growth opportunities

Benefits from day one

Store Management Incentive Bonus

Merchandise discount

Referral incentives

Other perks

Job summary

Talbots in San Marcos, TX is seeking store associates to deliver exceptional customer experiences and drive sales. The role emphasizes hospitality and a team culture; you’ll coach others and maintain standards.

The position requires a flexible schedule, including weekends and holidays, with a strong focus on customer service and merchandising. Join a team that values integrity, professionalism, and growth, offering competitive benefits and opportunities to advance within store management.

Qualifications

• Customer-centric, understanding how the importance of exceptional service contributes to growing store sales.
• An educator, coach and mentor that inspires team associates based on their individual strengths.
• Organized and strategic with the ability to make independent decisions and capable of working in a fast paced ever changing environment.
• A clear communicator of business-related information, and brand initiatives.
• Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
• Have open availability of 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
• Help customers to look and feel their best by providing style advise based on their specific needs.
• Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty.
• Develop and maintain positive working relationships that support a productive work environment.
• Achieve sales and service metrics in key measurable areas including Talbots Classic Awards.
• Reinforce consistent selling and service standards through coaching, training, and accountability.
• Support all areas of operational excellence, including the management of inventory, execution of floorsets, filling orders, recalls, recovery, replenishment, re-tickets etc.
• Prioritize daily tasks and responsibilities to meet the needs of the customer, team, and business.
• Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
• Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.
• Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.

Skills

Customer-centric

Professionalism

Strong work ethic

Integrity

Respect for others

Clear communication

Ambitious

Team collaboration

Adaptability

Job description

Talbots in San Marcos, TX is seeking store associates to deliver exceptional customer experiences and drive sales. The role emphasizes hospitality and a team culture; you’ll coach others and maintain standards.

The position requires a flexible schedule, including weekends and holidays, with a strong focus on customer service and merchandising. Join a team that values integrity, professionalism, and growth, offering competitive benefits and opportunities to advance within store management.