Store Leader: Grow Your Team, Drive Results

Victra; Draper (UT); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Dental Insurance

Vision Insurance

Maternity Leave

401K Match

Tuition Reimbursement

Verizon discount

Referral Bonus

Contests

Career Advancement Opportunities

Job summary

Victra is a major Verizon Authorized Retailer seeking a Store Manager in Draper, UT to shape guest experience by coaching the team and driving sales. You will lead day-to-day store operations, train staff, and ensure brand standards while delivering world-class service.

You will manage schedules, merchandising, and customer issues, while collaborating with district leadership to hit aggressive targets. This is an hourly role with base pay plus commission and strong growth opportunities within

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in Customer Service or leadership role
• Management experience in a commission-based sales environment.
• Proven history of achieving challenging team and individual sales goals.
• High school diploma or GED.
• Legally authorized to work in the United States.
• Willingness to work evenings, weekends, holidays, and peak periods.
• At least 18 years of age

Responsibilities

• Drive personal sales by following our EGET sales process.
• Lead team by resolving customer issues and assisting with customer transactions.
• Take directions from District Manager on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in timely manner as per company standards
• Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
• Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
• Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store.
• Leading store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.
• Collective responsibility on attaining store targets daily/weekly/monthly.

Skills

Leadership

Coaching

Customer service

Sales

Team development

Training

Education

High school diploma or GED

Job description

Victra is a major Verizon Authorized Retailer seeking a Store Manager in Draper, UT to shape guest experience by coaching the team and driving sales. You will lead day-to-day store operations, train staff, and ensure brand standards while delivering world-class service.

You will manage schedules, merchandising, and customer issues, while collaborating with district leadership to hit aggressive targets. This is an hourly role with base pay plus commission and strong growth opportunities within