Store Leader: Grow Talent & Elevate Customer Experience

Ross Stores, Inc.; Richmond (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Ross Stores, Inc. in Richmond, TX is seeking a Store Manager to lead all aspects of store operations and drive sales while developing a high-performing team. You will manage staffing, training, scheduling, inventory control, customer service, and loss prevention to maintain a welcoming, easy-to-shop environment.

The role requires strong leadership, excellent communication, and a proven track record of coaching associates to achieve company standards and financial targets.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Fluency in English.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Ensures compliance with Ross personnel policies and procedures.
• Maintains a safe and secure environment and ensures loss prevention measures are followed.
• Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

Skills

Fluency in English

Job description

Ross Stores, Inc. in Richmond, TX is seeking a Store Manager to lead all aspects of store operations and drive sales while developing a high-performing team. You will manage staffing, training, scheduling, inventory control, customer service, and loss prevention to maintain a welcoming, easy-to-shop environment.

The role requires strong leadership, excellent communication, and a proven track record of coaching associates to achieve company standards and financial targets.