Store Leader: Grow Profit & Customer Experience

C&S Wholesale Grocers, LLC; MIDDLETOWN, Northern (OH, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Needlers Fresh Market, part of the SpartanNash family, seeks a Store Manager to lead day-to-day operations at the Middletown location. You will ensure staffing, training, and process adherence across departments to drive revenue, profitability, and customer satisfaction.

The role requires 5+ years in retail grocery with increasing responsibility and 2+ years in an assistant store manager or similar role. Excellent communication and leadership are essential for success.

Qualifications

• Bachelor’s Degree (Preferred) in Business Administration or related field.
• Five years of experience in a retail grocery environment with increasing levels of responsibility.
• Two years of experience in an assistant store manager or similar level role.
• Excellent written and verbal communication skills.
• Strong organization, prioritization, decision-making, problem solving and conflict management skills.
• Strong leadership abilities with capability to work in a hands‑on environment.
• Strong strategic planning and business acumen skills.
• Strong knowledge of retail store operations; knowledge of retail management systems.
• Proficient in Word, Excel and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Provide focused and effective leadership to store associates that develops a positive, high performing, customer focused store culture.
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• Develop and monitor department budget as required. Prepares quarterly and yearly budgets with assistance.
• Responsible for the overall profit and loss financial performance of the store including budgeted sales, gross profit and controllable expenses.
• Maintains constant follow-up to ensure budgeted sales, gross profit and controllable expense goals are being achieved.
• Coordinates store activities to ensure successful operations and compliance as measured by various checks and audits.
• Oversee that the corporate Merchandising and Inventory programs are followed and partner with corporate teams to ensure standards.
• Implements and maintains work schedules, labor control and store payroll expense control programs.
• Implements the OWN IT! service programs, and models high standards of service to achieve a customer oriented store.
• Interacts with the local neighborhood or community to positively position the Company’s presence.
• Maintain current knowledge of industry or local trends and best practices; make recommendations to improve current programs and processes.
• Additional responsibilities may be assigned as needed.

Skills

Leadership

Communication

Organization

Strategic planning

Retail store operations

Microsoft Office

Education

Bachelor's Degree (Preferred) in Business Administration or related field

Tools

Word

Excel

PowerPoint

Job description

Needlers Fresh Market, part of the SpartanNash family, seeks a Store Manager to lead day-to-day operations at the Middletown location. You will ensure staffing, training, and process adherence across departments to drive revenue, profitability, and customer satisfaction.

The role requires 5+ years in retail grocery with increasing responsibility and 2+ years in an assistant store manager or similar role. Excellent communication and leadership are essential for success.