Store Leader: Drive Team Success & Customer Experience

Ross Stores; Avondale (AZ); On-site; USD 52,000 - 75,000; Full time

Job summary

Ross Stores in Avondale, AZ is seeking a Store Manager to lead daily operations, supervise Associates, and uphold Ross standards. You will drive customer service, merchandising, and store safety while delivering financial results.

The role requires at least two years in store or assistant store management, strong leadership, and the ability to handle multiple tasks, evenings and weekends. You will report to the District Manager and contribute to a diverse, inclusive team.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Store management

English fluency

Staff supervision

Customer service

Job description

Ross Stores in Avondale, AZ is seeking a Store Manager to lead daily operations, supervise Associates, and uphold Ross standards. You will drive customer service, merchandising, and store safety while delivering financial results.

The role requires at least two years in store or assistant store management, strong leadership, and the ability to handle multiple tasks, evenings and weekends. You will report to the District Manager and contribute to a diverse, inclusive team.