Store Leader: Drive Service, Merchandising & Team Performance

R301US Hibbett Retail, Inc.; Richmond (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Hibbett I City Gear in Richmond, CA is seeking an Assistant Manager to support the Store Manager with daily operations, customer service, merchandising, and administrative duties. You will help supervise staff, restock inventory, and ensure policies are followed to drive store performance.

This role requires 1–3 years of retail or customer service experience, strong communication, and the ability to work in a fast-paced environment.

Qualifications

• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager’s absence.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure department responsibilities meet standards.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure high-quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver extraordinary customer service and promote services and merchandise.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Job description

Hibbett I City Gear in Richmond, CA is seeking an Assistant Manager to support the Store Manager with daily operations, customer service, merchandising, and administrative duties. You will help supervise staff, restock inventory, and ensure policies are followed to drive store performance.

This role requires 1–3 years of retail or customer service experience, strong communication, and the ability to work in a fast-paced environment.