Store Leader: Drive Sales, Develop Teams, Elevate Service

Kohl's; Michigan; On-site; USD 60,000 - 90,000; Full time

Job summary

Kohl's in Michigan is seeking a Store Manager to provide leadership for the entire store team and drive customer experience, engagement, and profitability. You will coach and develop associates, monitor operations, and ensure merchandising and service standards meet company expectations.

You will guide staffing, payroll planning, inventory control, and loss prevention while delivering strong sales results. The role requires strategic decision-making, communication excellence, and the ability to

Qualifications

• Experience supervising 20 or more associates and managing employment decisions.
• Excellent verbal and written communication and interpersonal skills.
• Strong decision-making and problem-solving abilities.
• Proven people management skills and ability to develop talent.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team.
• Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales.
• Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management.
• Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates.
• Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures.
• Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention.
• Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment.
• Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations.

Skills

Experience supervising 20+ associates

Verbal & written communication

Decision making

People management

Flexible availability

Education

College degree or equivalent

Job description

Kohl's in Michigan is seeking a Store Manager to provide leadership for the entire store team and drive customer experience, engagement, and profitability. You will coach and develop associates, monitor operations, and ensure merchandising and service standards meet company expectations.

You will guide staffing, payroll planning, inventory control, and loss prevention while delivering strong sales results. The role requires strategic decision-making, communication excellence, and the ability to