Store Leader: Drive Operations & Customer Experience

Parker Management; Aiken (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Parker’s Kitchen is seeking a Store Leader to oversee all store operations including gasoline, retail, and food service. You will lead daily activities, drive customer satisfaction, and support team development in a fast-paced environment.

You will manage staff, schedules, inventory, and budgets, ensuring safety, compliance, and strong financial performance while upholding Parker’s Kitchen standards and guest experience.

Qualifications

• Must be 18 years of age or older to work in store operations.
• Previous management experience in a retail operation or relevant experience with Parker’s.
• Completion of food safety certification within the first month of employment is required.
• Completion of a skills-based certification within the first 120 days of employment is mandatory.
• Store Leaders must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.

Responsibilities

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Train and coach team members to maintain high service standards and a welcoming atmosphere for customers.
• Speak honestly and act with integrity, upholding company values at all times.
• Lead, plan, and organize store operations, including gasoline, retail, and food service.
• Manage staff, delegate tasks, and ensure team members are properly trained and motivated.
• Responsible for ensuring adequate staffing levels to meet customer demand.
• Foster a positive work environment through effective communication, conflict resolution, and team collaboration.
• Oversee daily store operations to ensure smooth functioning, including inventory management, ordering, and stocking.
• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Monitor and maintain operational standards to achieve efficiency and productivity goals.
• Perform additional tasks as assigned to support the overall success of the store.
• Manage store budgets and expenses to ensure profitability and cost control.
• Monitor sales, track performance, and work toward achieving financial goals and targets.
• Ensure accuracy in cash handling, register operations, and inventory management.
• Experience in kitchen operations is preferred.

Skills

Customer service

Team leadership

Store operations

Cash handling

Food service knowledge

Job description

Parker’s Kitchen is seeking a Store Leader to oversee all store operations including gasoline, retail, and food service. You will lead daily activities, drive customer satisfaction, and support team development in a fast-paced environment.

You will manage staff, schedules, inventory, and budgets, ensuring safety, compliance, and strong financial performance while upholding Parker’s Kitchen standards and guest experience.