Store Leader: Drive Growth, Mentoring & Customer Delight

World Market; White Marsh (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount (up to 30%)

Wellness resources

Anniversary and recognition programs

Hands-on training for career growth

Job summary

World Market in White Marsh, MD is hiring an Assistant Manager to lead a high‑performing team and drive sales while upholding our values and brand standards. In partnership with the Store Manager, you will focus on Customer Experience, Operations, and Merchandising, coaching associates and delivering daily priorities.

This role offers flexible scheduling, opportunities for career growth, and benefits including a 401(k) plan and paid time off.

Qualifications

• Proven leadership in a fast-paced specialty retail environment.
• Strong communication and coaching abilities.
• Ability to stand for extended periods and lift up to 40 lbs.

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Utilize all company tools and training resources to educate and validate team execution of key business functions.
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Skills

Leadership experience

Communication skills

Coaching

De-escalation

Planning & prioritization

Decision making

Delegation

Attention to detail

Problem solving

Flexibility

Job description

World Market in White Marsh, MD is hiring an Assistant Manager to lead a high‑performing team and drive sales while upholding our values and brand standards. In partnership with the Store Manager, you will focus on Customer Experience, Operations, and Merchandising, coaching associates and delivering daily priorities.

This role offers flexible scheduling, opportunities for career growth, and benefits including a 401(k) plan and paid time off.