Store Leader – Customer Experience & Team Growth

Soma

Novi (MI)

On-site

USD 42,000 - 54,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee discounts

Professional development

Job summary

Soma is hiring an Assistant Manager at Store 5038-Twelve Oaks Mall in Novi, MI. You will support the Store Manager in building a strong team, delivering a customer-focused experience, and driving store results.

This role emphasizes leadership, product knowledge, and community engagement in a welcoming retail environment. Ideal candidates have at least 3 years of retail management experience, enjoy developing others, and can balance in-store and omni-channel responsibilities with flexibility for

Qualifications

Minimum 3 years retail management experience.
Ability to lead a sales team.
Strong communication and interpersonal skills.

Responsibilities

Assist the Store Manager in leading the team and delivering a seamless customer experience.
Drive store performance and financial goals with a customer-centered approach.
Lead hiring, development, and coaching of associates.
Utilize omni-channel approach to selling and product knowledge on the floor.
Maintain visually inspiring store environment and brand standards.
Oversee inventory management, replenishment, and inventories.
Build community connections through events and philanthropy.