Store Operations & Customer Experience Leader

Designer Brands; Appleton (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A retail company in Appleton, Wisconsin is looking for a management professional to enhance customer experience and oversee store operations. The role involves driving sales through effective merchandising and compliance with company policies. Ideal candidates will have at least 2 years of management experience and must excel in customer service. The position requires physical activity and proficiency in technology to engage with customers effectively. Flexible availability is essential, as the job may involve nights and weekends.

Qualifications

• Requires 2+ years of management experience.
• Must have availability including nights, weekends, and holidays.
• Ability to lift up to 50 pounds periodically.

Responsibilities

• Support customer service and merchandising strategies.
• Monitor and ensure compliance with all policy and procedures.
• Assist Store Manager with scheduling and labor management.

Skills

Excellent customer service

Develop collaborative working relationships

Good verbal and written communication skills

Ability to hold team accountable

Proficient in technology for customer interactions

Education

Minimum high school graduate or equivalent

Some college preferred

Job description

A retail company in Appleton, Wisconsin is looking for a management professional to enhance customer experience and oversee store operations. The role involves driving sales through effective merchandising and compliance with company policies. Ideal candidates will have at least 2 years of management experience and must excel in customer service. The position requires physical activity and proficiency in technology to engage with customers effectively. Flexible availability is essential, as the job may involve nights and weekends.