Store Leader: Customer Experience & Operations

Dollar General; Greenville (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. You will assist the Store Manager with supervision of store employees, merchandise presentation, and deposits while performing stocking and cashier duties to maximize profitability and customer satisfaction.

The role requires strong communication, problem solving, and basic math skills, plus at least a high school diploma and retail supervisory experience.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Strong communication skills and basic math ability required.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager’s absence.

Skills

Interpersonal skills

Problem solving

Attention to detail

Reading diagrams/safety rules

Math calculations

Cash handling

Cashier accuracy

Vehicle for deposits

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. You will assist the Store Manager with supervision of store employees, merchandise presentation, and deposits while performing stocking and cashier duties to maximize profitability and customer satisfaction.

The role requires strong communication, problem solving, and basic math skills, plus at least a high school diploma and retail supervisory experience.