Store Leader & Customer Experience Driver

Lids; Beachwood (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Retirement plan

Paid Time Off

Generous employee discount

Ongoing career development

Early Wage Access options

Uncapped monthly bonus potential

Job summary

Lids in Beachwood is looking for an Assistant Store Manager to join our team. This role is pivotal to fostering a passionate and customer-focused environment, managing daily operations, and ensuring store performance meets our high standards.

As an Assistant Store Manager, you will train and develop staff, address customer needs effectively, and drive sales results. You will also enjoy competitive benefits, a collaborative atmosphere, and opportunities for career growth.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Manage store associates and conduct training programs.
• Lead and execute sales strategies to achieve KPIs.
• Ensure customer satisfaction through rapid issue resolution.
• Manage store operations and maintain a safe working environment.

Skills

Sales results production

Strong interpersonal skills

Verbal communication

Job description

Lids in Beachwood is looking for an Assistant Store Manager to join our team. This role is pivotal to fostering a passionate and customer-focused environment, managing daily operations, and ensuring store performance meets our high standards.

As an Assistant Store Manager, you will train and develop staff, address customer needs effectively, and drive sales results. You will also enjoy competitive benefits, a collaborative atmosphere, and opportunities for career growth.