Store Leader & Customer Experience Coach

Gap Inc.; Plaza (ND); On-site; USD 42,000 - 62,000; Full time

Job summary

Gap Inc. is seeking an Assistant Manager to lead a store team and bring our brand to life for customers.

You will drive profitable sales through operations, merchandising, and talent development, working with the General Manager to coach Leads and Brand Associates for a best-in-class shopping experience. You will recruit and develop teams, own areas of responsibility, implement plans to boost productivity, perform Service Leader duties, and ensure SOPs are followed.

Qualifications

• 1-3 years of retail management experience.
• High school graduate or equivalent.
• Strong communication with customers and your team to meet goals.
• Thrives in a fast-paced retail environment.

Responsibilities

• Support strategies to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.

Skills

Leadership

Communication

Customer service

Retail operations

Education

High school diploma or equivalent

Job description

Gap Inc. is seeking an Assistant Manager to lead a store team and bring our brand to life for customers.

You will drive profitable sales through operations, merchandising, and talent development, working with the General Manager to coach Leads and Brand Associates for a best-in-class shopping experience. You will recruit and develop teams, own areas of responsibility, implement plans to boost productivity, perform Service Leader duties, and ensure SOPs are followed.