Store Leader & Customer Experience Coach

EssilorLuxottica; Buffalo (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

EssilorLuxottica's Sunglass Hut stores are looking for a Store Manager to lead on the sales floor and guide the team to deliver The Sunglass Hut Experience. You will coach, recruit, and inspire the staff to achieve sales goals while maintaining brand standards and delivering exceptional customer service.

You will cultivate an engaging work environment, stay current on product trends, and ensure seamless store operations. A strong leadership background and a passion for service are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum 2+ years of leadership experience.
• Proven ability to manage all aspects of store operations.
• Detail orientation and accuracy in execution.
• Strong critical-thinking and problem-solving skills.

Responsibilities

• Utilizes Sunglass Hut Experience tools to deliver sales plan and objectives.
• Drive sales by identifying opportunities to meet personal and store goals.
• Coach, develop, mentor and inspire the team to enhance performance.
• Recruit, hires, and trains staff using onboarding tools.
• Develop individual development plans and maintain brand integrity.
• Foster an inspiring work environment reflecting the brand.
• Build customer relationships through interaction and feedback.
• Represent the Sunglass Hut brand and ensure brand standards.
• Stay informed about product trends and merchandise.
• Ensure adherence to operational policies and brand procedures.

Skills

Leadership

Store operations

Attention to detail

Critical thinking

Education

High school diploma or equivalent

Job description

EssilorLuxottica's Sunglass Hut stores are looking for a Store Manager to lead on the sales floor and guide the team to deliver The Sunglass Hut Experience. You will coach, recruit, and inspire the staff to achieve sales goals while maintaining brand standards and delivering exceptional customer service.

You will cultivate an engaging work environment, stay current on product trends, and ensure seamless store operations. A strong leadership background and a passion for service are essential.