Store Leader & Customer Experience Champion

Cycle Gear, Inc.; Norfolk (VA); On-site; USD 18,000 - 23,000; Full time

Job summary

Cycle Gear, Inc. in Norfolk, VA is seeking a Key Holder who guides daily sales with strong product knowledge and leadership, delivering an outstanding customer experience.

You will assist with store operations (opening/closing, returns, special orders) and ensure merchandising standards while representing the brand at events. The role can be part-time or full-time, with benefits for full-time staff.

Qualifications

• 1 year+ of Key Holder or Sales Lead experience
• 2 years+ of sales or customer service experience
• A self-starter mentality delivering an outstanding, personalized retail experience
• An open mind, eager to learn and be part of the riding community
• Experience with computers and POS systems (RetailPro)
• Motorcycle riding knowledge or interest (strongly desired)

Responsibilities

• Provide great customer experience with strong product knowledge
• Assist with store operations (opening/closing, returns, special orders) and task delegation
• Achieve daily sales objectives as a sales leader
• Maintain store aesthetics and merchandising
• Represent Cycle Gear at events and promotions

Skills

Sales leadership

Customer service

POS systems

Self-starter

Motorcycle knowledge

Tools

RetailPro

Job description

Cycle Gear, Inc. in Norfolk, VA is seeking a Key Holder who guides daily sales with strong product knowledge and leadership, delivering an outstanding customer experience.

You will assist with store operations (opening/closing, returns, special orders) and ensure merchandising standards while representing the brand at events. The role can be part-time or full-time, with benefits for full-time staff.