Store Leader & Customer Experience Champion

Shoe Palace; Cerritos (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Flexible schedule

Discounts on products

Growth opportunities

Exciting work environment

Job summary

Shoe Palace is seeking an Assistant Manager to lead daily store operations and coach a team to deliver outstanding customer service. You will assist the manager, own location performance, and ensure a clean, engaging shopping environment.

The role requires 4 years in customer service with retail leadership preferred; energetic, outgoing personalities who communicate well will excel in this fast-paced team.

Qualifications

• 4 years of customer service experience required.
• Retail leadership experience preferred.
• Dynamic, outgoing individual with strong communication skills.

Responsibilities

• Assist the manager in ensuring the store operates at a high level.
• Take ownership while managing the location.
• Evaluate employee performance and coach to improve.
• Ensure customers receive an exceptional experience.
• Learn and maintain up-to-date product knowledge.
• Keep the store clean, neat, and organized.

Skills

Customer Service

Leadership

Retail Experience

Job description

Shoe Palace is seeking an Assistant Manager to lead daily store operations and coach a team to deliver outstanding customer service. You will assist the manager, own location performance, and ensure a clean, engaging shopping environment.

The role requires 4 years in customer service with retail leadership preferred; energetic, outgoing personalities who communicate well will excel in this fast-paced team.