Retail Assistant Manager - Lead Customers to Great Service

Shoe Palace; Albuquerque (NM); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Job summary

Shoe Palace is seeking an Assistant Manager to lead a frontline team and deliver the best customer experience. You will support the store manager, coach associates, and ensure smooth daily operations while maintaining up-to-date product knowledge.

The ideal candidate is 18+, with weekend availability, retail or customer service background, and strong leadership with a drive to grow with a growing brand.

Qualifications

• 4 years of customer service experience.
• Leadership skills and ability to coach others.
• Retail experience preferred but not required.

Responsibilities

• Assist the store manager in daily operations.
• Take ownership and manage the location.
• Evaluate employee performance and coach to improve.
• Ensure customers receive an excellent experience.
• Maintain up-to-date product knowledge.
• Keep the store clean, neat, and organized.

Skills

Customer service

Leadership

Retail experience

Communication

Job description

Shoe Palace is seeking an Assistant Manager to lead a frontline team and deliver the best customer experience. You will support the store manager, coach associates, and ensure smooth daily operations while maintaining up-to-date product knowledge.

The ideal candidate is 18+, with weekend availability, retail or customer service background, and strong leadership with a drive to grow with a growing brand.