Retail Team Lead: Customer Experience & Growth

Shoe Palace; Georgia; On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flexible schedule

Employee discount

Growth

Exciting work environment

Job summary

Shoe Palace is seeking a capable Assistant Manager to lead the team on the sales floor, ensuring top-notch customer experiences and store performance. You will help drive daily operations, coach staff, and maintain product knowledge while keeping the store clean and inviting.

Ideal candidates bring 4+ years in retail or customer service, a dynamic personality, and a drive to grow with Shoe Palace. Weekend availability is essential in this role.

Qualifications

• 18+ years old.
• Must have OPEN AVAILABILITY DURING THE WEEKENDS.
• Previous experience in retail, customer service, or other related fields.
• Be a dynamic and outgoing individual with leadership skills.
• Must be driven!
• Does talking to everyone just come naturally? Awesome!

Responsibilities

• Assist the manager in making sure your store operates at a high level.
• Take ownership while managing location.
• Evaluate employee performance and help coach to improve.
• Make sure customers are always receiving the ultimate experience.
• Learn and maintain up-to-date product knowledge.
• Keep a clean, neat, and organized store.

Skills

Leadership

Customer Service

Retail Experience

Job description

Shoe Palace is seeking a capable Assistant Manager to lead the team on the sales floor, ensuring top-notch customer experiences and store performance. You will help drive daily operations, coach staff, and maintain product knowledge while keeping the store clean and inviting.

Ideal candidates bring 4+ years in retail or customer service, a dynamic personality, and a drive to grow with Shoe Palace. Weekend availability is essential in this role.