Store Leader: Customer-Driven Ops & Team Growth

Parker Management; Charleston (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Parker’s Kitchen in Charleston, SC seeks a Store Leader to manage all facets of store operations, including gasoline, retail, and food service. You will lead daily operations, drive customer experience, and mentor staff to uphold Parker’s Kitchen standards.

The role emphasizes strong leadership, budgeting, and operational excellence, with flexibility to work varied shifts in a fast-paced retail environment.

Qualifications

• Previous management experience in retail operations or Parker’s.
• Must be 18 years or older to work in store operations.
• Must complete food safety certification within the first month.
• Must complete a skills-based certification within the first 120 days.
• Ability to work varied hours, days, and shifts.

Responsibilities

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Train and coach team members to maintain high service standards and a welcoming atmosphere for customers.
• Speak honestly and act with integrity, upholding company values at all times.
• Lead, plan, and organize store operations, including gasoline, retail, and food service.
• Manage staff, delegate tasks, and ensure team members are properly trained and motivated.
• Responsible for ensuring adequate staffing levels to meet customer demand.
• Foster a positive work environment through effective communication, conflict resolution, and team collaboration.
• Oversee daily store operations to ensure smooth functioning, including inventory management, ordering, and stocking.
• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Monitor and maintain operational standards to achieve efficiency and productivity goals.
• Perform additional tasks as assigned to support the overall success of the store.
• Manage store budgets and expenses to ensure profitability and cost control.
• Monitor sales, track performance, and work toward achieving financial goals and targets.
• Ensure accuracy in cash handling, register operations, and inventory management.

Skills

Retail management

Team leadership

Customer service

Job description

Parker’s Kitchen in Charleston, SC seeks a Store Leader to manage all facets of store operations, including gasoline, retail, and food service. You will lead daily operations, drive customer experience, and mentor staff to uphold Parker’s Kitchen standards.

The role emphasizes strong leadership, budgeting, and operational excellence, with flexibility to work varied shifts in a fast-paced retail environment.