Beauty Store Leader: Inspire, Coach, Elevate Service

Sephora USA, Inc.; Houston (TX); On-site; USD 36,000 - 41,000; Full time

Job summary

Sephora USA, Inc. in Houston is seeking a Sales and Service Leader to drive store performance and elevate client experiences. You will coach a team, deliver personalized beauty guidance, and uphold Sephora standards while meeting sales goals.

The role requires leadership, strong communication, and the ability to thrive in a fast-paced retail environment. Join Sephora to foster an inclusive, high-performing team where everyone thrives and clients leave inspired by exceptional service and expert

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through strong client engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop through onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork to create an open, empowering environment.
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Sales skills

Communication

Interpersonal skills

Teamwork

Adaptability

Job description

Sephora USA, Inc. in Houston is seeking a Sales and Service Leader to drive store performance and elevate client experiences. You will coach a team, deliver personalized beauty guidance, and uphold Sephora standards while meeting sales goals.

The role requires leadership, strong communication, and the ability to thrive in a fast-paced retail environment. Join Sephora to foster an inclusive, high-performing team where everyone thrives and clients leave inspired by exceptional service and expert