Store Leader – Build Teams, Drive Sales & Service

The TJX Companies, Inc.; Latham (NY); On-site; USD 75,000 - 103,000; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long-term disability

paid holidays/vacation /sick/bereaveme

parental leave

EAP

incentive programs

auto/home insurance discounts

scholarship program

adoption/surrogacy assistance

smoking cessation

child care/cell phone discounts

pet/legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. seeks a Store Manager for the HomeGoods store in Latham, NY to lead a large team and drive sales while maintaining store standards.

You’ll recruit, train, and mentor Associates and Assistant Managers, guiding store operations, merchandising, and customer service. In this role you’ll develop creative sales plans, optimize inventory, and provide insights to leadership on pricing and demographics.

Qualifications

• 3–5 years of retail experience as Store or District Manager in dynamic, high-volume environments.
• Proven ability to manage, develop, and motivate a large team.
• Strong leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
• Outstanding organizational and communication skills, adept at mentoring and providing feedback.
• Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Oversee all aspects of store operations to boost sales, control expenses, and minimize shrink and damages. This includes merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
• Recruit, train, develop, and manage a large team of Associates and Assistant Managers. Act as a role model and provide individualized development for Assistant Store Managers to ensure their readiness for promotion to Store Manager positions.
• Develop and implement creative plans to increase store sales. Suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics. Provide insights on competition analysis, including pricing, presentation, and customer service.
• Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses. Review store reports, conduct walkthroughs, audits, and hold program meetings with Associates.
• Ensure every customer has a positive shopping experience by maintaining high standards in customer service and merchandise presentation. Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities.

Skills

Store management

Leadership

Team development

Customer service

Loss prevention

Merchandising

Communication

Training

Job description

The TJX Companies, Inc. seeks a Store Manager for the HomeGoods store in Latham, NY to lead a large team and drive sales while maintaining store standards.

You’ll recruit, train, and mentor Associates and Assistant Managers, guiding store operations, merchandising, and customer service. In this role you’ll develop creative sales plans, optimize inventory, and provide insights to leadership on pricing and demographics.