Store Leader

Carhartt; Tulalip Bay (WA); On-site; USD 76,000 - 98,000; Full time

Benefits offered by this job

On-site role

Job summary

Carhartt seeks an experienced Store Manager for its on-site D2C team in Tulalip Bay, WA. You’ll drive consumer experiences, lead a dynamic team, and ensure visual standards and store controls are met to protect profitability.

The role requires 4+ years of retail management, strong coaching skills, and a Bachelor's degree or equivalent. Expect active recruitment, training, and collaboration with partners to grow brand presence while delivering top-tier service.

Qualifications

• 4+ years of retail management experience required; store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional experiences.
• Translate the Carhartt story at the store level through consumer experience programs, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment.
• Develop, train, coach and provide feedback to leaders and associates using performance tools.
• Analyze local market trends and data relevant to operations (product mix, competition, events).
• Develop and execute revenue-building strategies to meet or exceed store sales goals and metrics.

Skills

Retail management

Staffing

Coaching

Communication

Merchandising

Inventory control

Budgeting

Loss prevention

Team collaboration

Education

Bachelor's degree or equivalent

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location:

Department: D2C

Reports To: District Leader
Job Classification: On-site
FLSA Status: Exempt

Pay Rate: $75,500 - $98,100

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Responsible for translating the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Analyze local market trends ensure all data relevant to operations is analyzed; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Analyze, develop and execute revenue building strategies to achieve and exceed, store sales goals, performance metrics and consumer expectations and adjust as needed.
• Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards (including policy and procedure administration) while assuming responsibility for the stores profitability and the team's safety.
• Develop and foster external partnerships for the benefit of the store.
• Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
• Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 4+ years of retail management experience required - store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 20%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

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