Assistant Store Leader, Assistant Manager

Carhartt, Inc.; Lynnfield, Northern (MA, KY); Hybrid; USD 39,000 - 50,000; Full time

Job summary

Carhartt, Inc. is seeking an experienced associate manager to lead a Retail Location in Lynnfield, MA. You will report to the Store Leader and drive exceptional consumer experiences, inventory accuracy, merchandising, and loss prevention.

The role emphasizes developing and coaching associates, executing visual standards, and partnering with leadership to grow the brand locally. On-site, non-exempt with travel up to 5%.

Qualifications

• Bachelor's or equivalent work experience required.
• Experience in retail management or supervision preferred.
• Strong communication and organizational skills.

Responsibilities

• Deliver exceptional consumer experiences that are engaging, efficient, and personalized.
• Support store leadership with consumer experience programs, Visual Merchandising, and standards.
• Foster a positive, collaborative team environment to engage associates.
• Develop, train, coach, and provide feedback using performance tools.
• Assist with store controls, operating standards, and policy administration.
• Communicate with the Store Leader on operations data, product trends, and events.
• Support revenue-building initiatives and monitor metrics to meet goals.
• Assist external partnerships and store promotions.
• Engage with community events to grow brand awareness.
• Assist recruiting, hiring, and onboarding of all store positions.
• Own your development and professional growth.

Skills

Supervisory experience

Sales

Customer service

Merchandising

Inventory control

Loss prevention

Staffing

Coaching

Training and development

Organization

Communication

Team collaboration

Education

Bachelor's or equivalent work experience

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location: Retail Location

Department: D2C

Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt

Hiring Range: $28.60-$36.45 per hour based on experience

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words- because we are worn by the hardest-working people of all.

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Support the Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Drive Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Assist the Store Leader with leading timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
• Communicate with Store Leader regarding operations data; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
• Assist the Store Leader with external partnerships and event promotions for the benefit of the store.
• Support execution of community engagement events.
• Engage with local community and support the Store Leader with bringing forth ideas to continue to grow brand awareness.
• Assist the Store Leader with recruiting, hiring, and on-boarding of all store positions.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 3 years of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 5%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

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