Store Leader

Carhartt; Lynnfield (MA); On-site; USD 71,000 - 93,000; Full time

Benefits offered by this job

Tobacco free workplace

Job summary

Carhartt is seeking a Store Manager for an on-site role in Lynnfield, MA. You will lead the D2C department, drive store performance, and ensure an outstanding consumer experience. The position reports to the District Leader, with an exempt status and competitive compensation.

Required: 4+ years in retail management, Bachelor's degree, and strong skills in merchandising, budgeting, and team development. This on-site role emphasizes collaboration, community engagement, and revenue growth.

Qualifications

• Bachelor's degree or equivalent work experience.
• 4+ years retail management experience required.
• Experience in sales, merchandising, budgeting and loss prevention.

Responsibilities

• Lead store operations and drive exceptional consumer experiences.
• Translate Carhartt story at store level through visual standards.
• Foster a positive, collaborative team environment.
• Coach and develop leaders and associates with performance tools.
• Analyze local market trends and adapt strategies to meet goals.
• Develop revenue-building strategies to exceed sales targets.
• Collaborate on store controls, policies, and safety.
• Develop external partnerships to benefit the store.
• Engage with community and promote brand awareness through events.
• Drive proactive recruitment and internal succession planning.
• Own individual development and professional growth.

Skills

Retail management

Sales

Customer service

Merchandising

Inventory control

Budgeting

Staffing

Coaching

Training

POS systems

Microsoft Office

Education

Bachelor's degree

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location:

Department: D2C

Reports To: District Leader
Job Classification: On-site
FLSA Status: Exempt

Hiring Range: $71,300 - $92,700 based on experience

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Responsible for translating the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Analyze local market trends ensure all data relevant to operations is analyzed; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Analyze, develop and execute revenue building strategies to achieve and exceed, store sales goals, performance metrics and consumer expectations and adjust as needed.
• Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards (including policy and procedure administration) while assuming responsibility for the stores profitability and the team's safety.
• Develop and foster external partnerships for the benefit of the store.
• Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
• Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 4+ years of retail management experience required - store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 20%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.