Store Leader

Scooters Coffee - Ashwaubenon 840; Ashwaubenon (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Coffee perks

Job summary

Scooters Coffee Ashwaubenon is seeking a Store Leader to drive guest experiences, staffing, operations, and store culture with the brand's Courage, Humility, Integrity, Love values. You’ll set the pace, lead a hands-on team, and build a performance-driven environment in a fast-paced coffee shop.

You’ll recruit and develop teammates, schedule for coverage, monitor financials, and uphold quality and food safety standards, while partnering with the District Manager on key decisions.

Qualifications

• Ability to effectively teach, lead, and develop others.
• Excellent communication, organization, and interpersonal skills.
• Passion for people and maintaining a culture of accountability.
• Energetic, fast-paced, flexible work style with full-time availability.
• Strong problem-solving, multi-tasking, and administrative skill set.
• Ability to anticipate and respond to changes in business health.
• Ability to uphold standards and make tough accountability decisions when needed.

Responsibilities

• Lead an amazing customer experience by ensuring staffing and executing the Scooters Amazings.
• Keep the store looking and running great by upholding cleanliness, food safety, and equipment standards.
• Build and develop your team through hiring, training, and ongoing feedback.
• Master staffing and scheduling to align with business needs and maximize coverage.
• Drive sales and profitability by managing expenses and delivering key metrics.
• Lead by example as a hands-on leader and role model for core values.

Skills

Team leadership

Communication

People development

Fast-paced

Availability

Job description

About the Role

Calling all high-energy, people-loving, coffee-obsessed leaders! As a Store Leader, you’re the heartbeat of a Scooter’s Coffee location. You’ll oversee staffing, sales, operations, and store culture - all while building a friendly, service-oriented barista team that lives out Scooter’s Core Values: Courage, Humility, Integrity, Love.

You’ll set the pace, drive profitability, uphold standards, and model an engaged, hands-on leadership style. If you thrive in fast-paced environments and love developing people, this role is your perfect blend.

Essential Duties & Responsibilities

Lead an Amazing Customer Experience

• Ensure consistent, quality guest experiences through proper staffing and execution of the Scooter’s Amazings


• Maintain a culture of accountability, adherence to standards, and brand recipe excellence


• Foster and model Scooter’s Core Values every day

Keep the Store Looking & Running Great

• Maintain store appearance, cleanliness, food safety, and equipment standards


• Ensure operational procedures are followed accurately and consistently

Build & Develop Your Team

• Interview, hire, train, and develop staff to meet company standards


• Provide ongoing performance feedback and coaching


• Identify motivation factors and deliver clear, constructive feedback


• Maintain accountability using progressive discipline when needed


• Partner with your District Manager on termination decisions when appropriate

Master Staffing & Scheduling

• Determine daily and weekly staffing needs based on business demands


• Create schedules that support operations, maximize sales, and develop team members


• Ensure full team participation in setting store goals and action plans

Drive Sales & Profitability

• Seek opportunities to increase sales and manage expenses


• Uphold all Scooter’s and Hart Family Coffee standards


• Maintain daily, weekly, and quarterly financial reports


• Ensure key metrics are met and the store’s business health is communicated clearly

Lead by Example

• Serve as the role model for operational excellence and Core Values


• Be present in the store for the required hours


• Maintain final accountability for store operations

Qualifications

• Ability to effectively teach, lead, and develop others


• Excellent communication, organization, and interpersonal skills


• Passion for people and maintaining a culture of accountability


• Energetic, fast-paced, flexible work style with full-time availability


• Strong problem-solving, multi-tasking, and administrative skill set


• Ability to anticipate and respond to changes in business health


• Ability to uphold standards and make tough accountability decisions when needed

Why You’ll Love Leading Here

• A fun, positive, people-first culture


• Leadership growth opportunities


• A chance to make a meaningful impact every day


• Coffee perks (the good stuff!)


• Being part of a fast-growing, values-driven company

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Competitive salary