Store Lead - Opry Mills Mall - Full Time

The Children's Place; Nashville (TN); Hybrid; USD 32,000 - 54,000; Full time

Job summary

The Children’s Place in Nashville, TN is seeking a Store Lead to support the Store Leadership Team. You will be responsible for cash-wrap operations, opening/closing procedures, and acting as Leader on Duty while representing the brand and ensuring high store standards.

Responsibilities include coaching associates, improving customer engagement, and helping drive store profitability through effective scheduling and payroll management.

Qualifications

• High school diploma or equivalent.
• 1-3 years of retail experience.
• Willingness to work a schedule including weekends.
• Strong customer service and communication skills.

Responsibilities

• Assist Store Manager with leadership and coaching of associates.
• Participate in Leader on Duty program to enhance customer experience and store profitability.
• Process payroll weekly and adjust schedules based on business needs.
• Maintain clean, organized stockroom and ensure safety and CRE standards.

Education

High school diploma or equivalent

1-3 years retail experience

Customer service excellence

Communication and feedback

Team leadership

Tools

Microsoft Office

Internal store applications

Job description

## Store Lead - Opry Mills Mall - Full TimeApply: 01024-Opry Mills Mall: Full time: Posted Today: R000031867**Location:**Nashville, Tennessee## ## **Job Summary:**The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.## **Responsibilities:******Key Accountabilities:***** Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations* Partners with Store Manager to address an performance concerns with associates* Support and participate in all company training and development initiatives* Foster a positive work environment and provides direct, objective feedback in a timely manner* Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand* Represent the company in a professional and positive manner* Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives* Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll* Process payroll weekly* Modify schedule based on business climate* Help maintain a clean, organized, and efficient stockroom, adhering to set policies* Ensure Environment (CRE) Standards & Safety requirements are being met****Education and Experience:***** High school diploma or equivalent* 1-3 years previous retail experience* Must be at least 18 years of ag****Skills and Behaviors:***** Excellent customer engagement* Must be detail oriented* Ability to prioritize tasks* Ability to work in team environment* Ability to give and receive performance-based feedback* Must embrace self-development* Must be an effective communicator* Must be adaptable and flexible to changing priorities* Excellent time management, planning, and organization skills* Proficient in Microsoft Office* Ability to adapt to and learn internal applications* Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs