Store Lead: Open/Close, Service & Online Orders

Alumni Hall Stores, LLC; Blacksburg (VA); On-site; USD 9 - 15; Part time

Job summary

Alumni Hall Stores, LLC in Blacksburg, Virginia is seeking a Part-Time Keyholder to oversee daily store operations, open/close, lead staff, and ensure sales goals are met. This role reports to Store Manager and Assistant Manager and supervises Store Associates.

You will partner with management on product placement, training, replenishments, and delivering a superior customer experience while protecting company assets and processing online orders as needed.

Qualifications

• Must be 18 years or older.
• Previous retail experience is preferred.
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends.
• Strong verbal and communication skills.

Responsibilities

• Open and close the store and handle deposits.
• Lead, delegate, and follow-up on store associates.
• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and E-Mail Capture goals.
• Assist in the training of the staff on company policies and procedures.
• Assist in daily merchandise replenishments.
• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom.
• Maintain a superior customer experience and provide excellent customer service to every customer.
• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets.
• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed).

Skills

Retail experience

Customer service

Job description

Alumni Hall Stores, LLC in Blacksburg, Virginia is seeking a Part-Time Keyholder to oversee daily store operations, open/close, lead staff, and ensure sales goals are met. This role reports to Store Manager and Assistant Manager and supervises Store Associates.

You will partner with management on product placement, training, replenishments, and delivering a superior customer experience while protecting company assets and processing online orders as needed.