Store Lead — On-Duty Coach for Sales & Service

Men's Wearhouse

Boca Raton (FL)

On-site

USD 42,000 - 52,000

Full time

3 days ago
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Job summary

Men's Wearhouse in Boca Raton, FL seeks a Store Lead to partner with the Store Manager, coaching the team to meet sales and service goals while delivering an exceptional customer experience. You will manage store on-duty operations, including opening/closing and staffing support.

The role emphasizes hands-on leadership, training, and effective communication to drive performance and brand standards across the store.

Qualifications

  • Minimum of 1 year of Retail or Sales experience.
  • Strong leadership and communication abilities.
  • Ability to train and develop store teams.
  • Proficient with technology systems, Microsoft Office and video conferencing.
  • Ability to operate a POS system.

Responsibilities

  • Partner with Store Manager to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
  • Models company values and leads by example as an active coach.
  • Communicates priorities and sales driving information to ensure staff are equipped to maximize business.
  • Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
  • Supports the management team in achieving store business plans and goals.
  • Uses store reports to guide decisions that drive the business.
  • Supports outreach opportunities and communicates leads to Store Manager.
  • Identifies performance opportunities and helps develop plans.

Skills

Retail experience
Leadership
Communication skills
Training & development
POS / technology

Tools

Microsoft Office
Video conferencing

Job description

Men's Wearhouse in Boca Raton, FL seeks a Store Lead to partner with the Store Manager, coaching the team to meet sales and service goals while delivering an exceptional customer experience. You will manage store on-duty operations, including opening/closing and staffing support.

The role emphasizes hands-on leadership, training, and effective communication to drive performance and brand standards across the store.

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