Store Lead — On-Duty Coach for Sales & Service

Men's Wearhouse; Boca Raton (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Men's Wearhouse in Boca Raton, FL seeks a Store Lead to partner with the Store Manager, coaching the team to meet sales and service goals while delivering an exceptional customer experience. You will manage store on-duty operations, including opening/closing and staffing support.

The role emphasizes hands-on leadership, training, and effective communication to drive performance and brand standards across the store.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and communication abilities.
• Ability to train and develop store teams.
• Proficient with technology systems, Microsoft Office and video conferencing.
• Ability to operate a POS system.

Responsibilities

• Partner with Store Manager to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information to ensure staff are equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
• Supports the management team in achieving store business plans and goals.
• Uses store reports to guide decisions that drive the business.
• Supports outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and helps develop plans.

Skills

Retail experience

Leadership

Communication skills

Training & development

POS / technology

Tools

Microsoft Office

Video conferencing

Job description

Men's Wearhouse in Boca Raton, FL seeks a Store Lead to partner with the Store Manager, coaching the team to meet sales and service goals while delivering an exceptional customer experience. You will manage store on-duty operations, including opening/closing and staffing support.

The role emphasizes hands-on leadership, training, and effective communication to drive performance and brand standards across the store.