Store Lead - Lakeland Square - Full Time

The Childrens Place, Inc.; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

The Children’s Place in Lakeland, FL is seeking a Store Lead responsible for supporting the Store Leadership Team with cash-wrap, opening/closing procedures, and serving as Leader on Duty (LOD).

You will engage customers, uphold store standards, and help develop a high-performing team.

Qualifications

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback daily and during annual reviews.
• Motivate and inspire associates to build brand loyalty and create a positive store environment.
• Model and demonstrate exceptional customer service on the sales floor while maintaining brand standards.
• Represent the company professionally and positively.
• Support the management team to maximize productivity through operations and product knowledge, customer service, and store initiatives.
• Participate in Leader on Duty (LOD) to drive store profitability while managing payroll.
• Process payroll weekly.
• Modify schedule based on business climate.
• Maintain a clean, organized stockroom and adhere to policies.
• Ensure CRE standards & safety requirements are met.

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Performance feedback

Self-development

Effective communication

Adaptability

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Location: Lakeland, Florida Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours Being a part of our team takes collaboration and hard work.

We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,

Responsibilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs