Store Lead: Inspire Teams & Drive Customer Experience

Tailored Brands, Inc.; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead for The Men's Wearhouse in Grand Rapids, MI. You will partner with the Store Manager to coach a sales team, drive performance, and maintain operational excellence when on duty. You will help recruit, train, and motivate staff while upholding brand standards.

Responsibilities include leading store meetings, analyzing reports, and delivering an outstanding customer experience to achieve sales and service goals.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and communication skills demonstrated in a fast-paced retail setting.
• Experience training and developing store teams; proficient with MS Office and POS systems.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential; exceed customer expectations.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Assist in training store staff and lead as manager on duty.

Skills

Leadership

Communication

Coaching

Problem-solving

Organization

Training

Tools

Microsoft Office

POS System

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead for The Men's Wearhouse in Grand Rapids, MI. You will partner with the Store Manager to coach a sales team, drive performance, and maintain operational excellence when on duty. You will help recruit, train, and motivate staff while upholding brand standards.

Responsibilities include leading store meetings, analyzing reports, and delivering an outstanding customer experience to achieve sales and service goals.