Store Lead: Guest Experience & Sales

GameStop; West Bend (WI); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus and/or incentives

Job summary

GameStop in West Bend, Wisconsin seeks a Retail Keyholder to assist in store management and provide outstanding service to guests. Responsibilities include supervising store activities, enhancing customer experiences, and processing purchases via the POS system. Candidates should have a high school diploma and ideally one year of retail experience. The role requires exceptional customer service skills and video game knowledge. Full-time positions offer benefits such as health insurance and incentive programs.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.

Responsibilities

• Assist the store management team in executing and supervising all store activities.
• Provide best-in-class guest service to enhance customer experience.
• Process guest purchases and returns accurately via the POS system.

Skills

Exceptional guest service skills

Video game knowledge

Communication skills

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

GameStop in West Bend, Wisconsin seeks a Retail Keyholder to assist in store management and provide outstanding service to guests. Responsibilities include supervising store activities, enhancing customer experiences, and processing purchases via the POS system. Candidates should have a high school diploma and ideally one year of retail experience. The role requires exceptional customer service skills and video game knowledge. Full-time positions offer benefits such as health insurance and incentive programs.