Store Lead: Guest Experience & Sales

GameStop; Madison (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus eligibility

Job summary

GameStop is seeking a Retail Keyholder in Madison, Wisconsin. This role focuses on providing outstanding guest service, supporting store operations, and ensuring a clean, organized shopping environment. Candidates must be at least 18 years old and have a high school diploma. Preferred qualifications include retail sales experience and video game knowledge. Benefits include participation in incentive programs, health insurance, and paid time off.

Qualifications

• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service to all guests.
• Support the shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately.
• Address guest comments and questions promptly.
• Ensure store cleanliness and organization.

Skills

Exceptional guest service skills

Bilingual English/Spanish speaking and writing skills

Basic math skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Madison, Wisconsin. This role focuses on providing outstanding guest service, supporting store operations, and ensuring a clean, organized shopping environment. Candidates must be at least 18 years old and have a high school diploma. Preferred qualifications include retail sales experience and video game knowledge. Benefits include participation in incentive programs, health insurance, and paid time off.