Store Lead: Guest Experience & Sales

GameStop; Shaker Heights (OH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Bonus eligibility

Job summary

GameStop in Shaker Heights, Ohio, is hiring a Retail Keyholder. This position involves assisting store management, delivering outstanding customer service, processing transactions, and maintaining store organization. Ideal candidates will be 18+, possess a high school diploma, and have retail or guest service experience. Knowledge of video games is preferred. Full benefits available, including 401(k), paid time off, and health insurance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.

Responsibilities

• Assist the store management team in executing and supervising all store activities.
• Provide best-in-class guest service and promote GameStop's loyalty programs.
• Process guest purchases and returns accurately and efficiently.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Video game knowledge

Education

High school diploma or equivalent

Job description

GameStop in Shaker Heights, Ohio, is hiring a Retail Keyholder. This position involves assisting store management, delivering outstanding customer service, processing transactions, and maintaining store organization. Ideal candidates will be 18+, possess a high school diploma, and have retail or guest service experience. Knowledge of video games is preferred. Full benefits available, including 401(k), paid time off, and health insurance.