Store Lead: Guest Experience & Sales

GameStop; Scranton (Lackawanna County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

GameStop is seeking a Retail Keyholder in Scranton, PA. This position involves assisting the store management team in executing store activities and ensuring outstanding guest service. Responsibilities include supporting a clean shopping environment, processing purchases, and promoting guest loyalty programs. Ideal candidates should have a high school diploma and at least one year of retail experience. Knowledge of video games is a plus. GameStop offers various benefits including 401(k), insurance, and paid time off.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Must be at least 18 years old.
• 1 year of retail sales or guest service experience preferred.
• Video game knowledge preferred.
• Must be able to stand and move throughout the store unassisted for up to 10 hours.

Responsibilities

• Provide best-in-class guest service and respond to guest questions.
• Support shopping environment and build guest relationships.
• Process guest purchases accurately via the POS system.
• Promote unique guest benefits and loyalty programs.
• Ensure all areas of the store are clean and organized.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Scranton, PA. This position involves assisting the store management team in executing store activities and ensuring outstanding guest service. Responsibilities include supporting a clean shopping environment, processing purchases, and promoting guest loyalty programs. Ideal candidates should have a high school diploma and at least one year of retail experience. Knowledge of video games is a plus. GameStop offers various benefits including 401(k), insurance, and paid time off.